By checking in, guests accept and agree to comply with the house rules.

By confirming your reservation, it is assumed that you are aware of and accept these house rules and will adhere to them. Failure to comply may result in cancellation of the reservation and full payment being charged, regardless of early departure.

We are present upon arrival and departure, so any questions/requests can be discussed. If not possible, we will notify you in advance.

Accommodation

On the day of arrival, the apartment is available from 3:00 PM, and must be vacated by 11:00 AM on the day of departure. Any deviation is only possible by prior arrangement.

Please respect quiet hours from 10:00 PM to 7:00 AM.

The apartment may only be used by the agreed number of guests. Visitors are not allowed, and strangers must not be let in.

When leaving the apartment, always lock the door and windows, and turn off electrical appliances. Please return the key to the lockbox to avoid losing it, as its replacement cost is the guest’s responsibility.

Regardless of the time of day, please refrain from any behavior or activity that may disturb others’ peace in the apartment and shared areas.
Pets are only allowed by prior agreement and may incur an additional fee!

Issue Reporting, 24-Hour Emergency Service

As with any household, things may break down in the apartment due to no fault of the guests. If you notice any irregularities, please report them immediately to prevent more serious damage using one of the contact numbers below.

+36 30 447 9736 (Éva Ballagó) or +36 20 984 6784 (Anita Bán)

Liability, Damages

Guests stay in the apartment at their own risk.

For safety reasons, children under the age of 12 must not be left unsupervised in the room or anywhere else on the premises.

Guests are obliged to use the apartment’s equipment and furnishings properly. Guests are financially responsible for any damage caused by improper use or breach of house rules, which must be compensated upon request of the host, or at the latest before departure. In case of a serious violation, the host has the right to terminate the agreement early. In severe cases, immediate eviction may be initiated, possibly involving the police.

The host is not responsible for guests’ valuables or items left at the accommodation.

Guests agree that in case of necessity, maintenance or repair staff may enter the room during their stay.

Pets

We regret to inform our dear guests that we cannot accommodate pets, including dogs or other animals. Thank you for your understanding and cooperation!

Smoking

Smoking, burning incense or using candles is prohibited in the entire apartment. Smoking is allowed on the terrace, an ashtray is provided. There are designated smoking areas in the garden and pool area. Please limit smoking to these areas and use the ashtrays provided. 

Open Fire, Cooking in Cauldron

Fires may only be made at the designated fire pit in accordance with fire safety regulations (extinguishing materials must be present, flammable materials removed). Burning anything other than firewood and paper (e.g., plastic, rubber) is strictly prohibited! Before leaving the fire unattended, make sure it is completely extinguished. 

Parking

Parking is only allowed in the designated parking spaces belonging to the apartment. Please park your vehicle in a way that does not obstruct the movement or parking of other vehicles and guests.

Use of Furnishings

Furnishings may only be used as intended. The user is responsible for any damage or accidents caused by improper use. 
– Please do not remove decorative or informational items and pictures from their place, and do not water the plants! Do not place any objects on the decorative shelf in the bedroom. Do not take furnishings and household items outside the building. Towels may not be used at the poolside. 

– Air conditioning usage will be demonstrated upon check-in. If you have any questions about the settings during your stay, please let us know. Only turn on the air conditioning if all doors and windows are closed, and turn it off when you are not at the accommodation. 

– Please use the washing machine according to the instructions. Recommended program: first program to the left – 6kg, completes in 40 minutes. For a quick rinse, use the 7th program to the left. 

– The boiler has a limited hot water capacity each day, which allows approximately 25 minutes of continuous showering. After this, it takes 2–3 hours for the water to reheat. 

– Wi-Fi is free for guests.  

Cleaning

The apartment is handed over clean. During your stay, please maintain cleanliness – a vacuum cleaner is provided for guests. Daily cleaning is not included, but is available for an extra fee. For stays longer than one week, towel and bed linen changes are provided. If the provided trash bins become full, please empty them in the containers located next to the parking area. Upon departure, please leave all kitchen equipment clean and in its original place. 

Garden

The garden is maintained by the host. Please keep the garden clean and protect the plants. 

Swimming Pools 

The children’s and adult pools are used at your own risk. There is no lifeguard on duty. Leaving children alone in the pool is strictly PROHIBITED. 

The pool is open every day from 8:00 a.m. to 9:00 p.m. Outside these hours, swimming is prohibited due to chemical treatment. 

Bringing glass bottles or glasses to the pool is PROHIBITED. Costs of cleaning glass from the pool area will be charged to the responsible guest. Please use plastic cups instead.

Data Reporting

On January 1, 2021, the amendment to Act CLVI of 2016 on the state responsibilities for developing tourist areas came into effect. It obliges accommodation providers to record the legally defined data of guests using the service on a secure storage provided by a government-designated provider. (Vendégem)

The government-appointed hosting provider is the Hungarian Tourism Agency (MTÜ). 
The data is recorded in the Guest Information Closed Database (VIZA) system. 

More information is available HERE.

If we do not personally welcome you on arrival, please send good-quality digital photos of all guests (including minors) by email in advance so we can comply with this requirement. 

Accommodation can only be provided to persons who properly check in by presenting a valid ID document to the host or the host’s representative on site.
 

Deposit

To secure your reservation, please transfer 20% of the total accommodation fee. If you cancel your reservation up to 21 days before arrival, the deposit will be refunded in full. Otherwise, it is non-refundable.  

Payment

The remaining accommodation fee (after deducting the deposit) must be paid upon arrival, either in cash or by bank transfer. 
An invoice will be sent to the email address provided by the guest. 

Host’s bank account number

Éva Ballagó
Erste 11600006-00000002-00231419